Welcome to your installation hub

We're confirming your home survey date, we'll be in touch shortly.

Quote reference: QID-1234-5678

Dear Ian,

Welcome to your installation hub. We use this space to keep you updated on the progress of your installation. You'll be able to book your home survey, review our design and retrieve installation documents.

You can also make payments via our secure checkout as your installation progresses.

If you have questions at any point, I'm available on 07792 202424 or ian@dwellow.co.uk.

Best,
Ian Mclaren

Installation timeline

PHASE 1

Completed

Quote estimate

Steps completed:

5/5

Property assessment

Energy performance certificate check

Heat loss estimate

Current central heating system reviewed

Quote estimate generated

PHASE 2

Upcoming

Home survey

Steps completed:

2/5

Preferred survey dates

Confirmed survey date

Survey payment

Survey complete

Heat loss results available

PHASE 3

Upcoming

System design

Steps completed:

2/5

Design draft

Technical design review

Design ready

Design revisions

Contract approval

PHASE 4

Upcoming

Installation

Steps completed:

2/5

Grant application

Materials ordered

Deposit paid

Installation complete

Installation quality review

PHASE 5

Upcoming

Handover

Steps completed:

2/5

Warranty registration

MCS registration

DNO, consumer code and other registrations

Final payment

Handover

Our partners

dwellow

To help you access the government grants available to support homeowners make the transition to heat pump we work with dwellow, a MCS certified, installer.

Learn more

Ideal Heating

We proudly install Ideal Heating's range of air source heat pumps. Ideal Heating, founded in 1906, have been innovating for more than a century.

Visit the Ideal Heating website

Energise Plumbing and Heating Limited is working in partnership with Dwellow Limited to deliver your heat pump installation. You installation will be completed by Energise Plumbing and Heating Limited, with dwellow providing the design of the system and final commissioning sign off to Microgeneration Certification Scheme (MCS) standards.

© Dwellow Limited. All rights reserved. | Registered in England & Wales company No. 15114137; VAT No. GB460751203. Registered office: Hermes House, Fire Fly Avenue, Swindon, Wiltshire, SN2 2GA. We are certified by the Microgeneration Certification Scheme (MCS) to design and install air-source heat pumps, solar PV and batteries. We're also a member of the HIES consumer code, meaning your deposit will be insurance-backed as well as your two-year workmanship warranty. We've also been awarded the TrustMark quality mark, reflecting our commitment to quality, standards and consumer protection.

Dwellow Limited is authorised and regulated by the Financial Conduct Authority (Register no. 1016452). We are a credit broker and not a lender and offer credit from a panel of lenders. Credit is available subject to status to UK residents aged 18 or over. Terms and conditions apply. Not all products offered are regulated by the Financial Conduct Authority. Registered with the Information Commissioner's Office under reference number ZA026178.